Frequently Asked /Viewed Question & Answers Hits Rating
Are there minimum quantities to place an order from the warehouse? 2248  58%
(643 of 1102 users)
What do I do if I forget my username and password? 1393  55%
(573 of 1033 users)
How do I get an account established so I can order online? 2067  55%
(591 of 1074 users)
Are information reports available? 1060  54%
(567 of 1044 users)
Why is my order On Hold if I paid with a credit card? 1505  53%
(590 of 1105 users)
What are the warehouse pick up hours? 1408  54%
(498 of 922 users)
Do I have to order in full case quantities or may I order smaller amounts? 1586  53%
(545 of 1019 users)
I am looking at your feature, ".CSV Upload" In what format would I be uploading this? Do you have an excel template that I could use to upload in this fashion? Thanks! 1017  54%
(440 of 810 users)
I am in the process of opening a new store/restaurant. Who do I talk to? 1191  53%
(513 of 958 users)
What is a "restricted" product? And what is an "allocation?" 1422  52%
(560 of 1063 users)
How do I check out and pay with a credit card? 1630  52%
(524 of 994 users)
Can I cancel an order I just placed? 1692  52%
(553 of 1053 users)
Can product be returned for credit? 4771  52%
(670 of 1288 users)
<>--> Jacqueline, you already have it. Run this report Under "INVENTORY ACTIVITY QUERIES" ==>"Product Activity at the Code Level (CSV file)" You can pick any Friday you want going back to June of 2002; and all of the fields you want are already there. HI... I have tried to send emails regarding the weekly inventory reports by supplier that was sent out by paper - and now you has decided to not continue it. We need a weekly report to send to our suppliers that include ALL inventories (K, C, M, U, R, L and any other status that I am forgetting), NH code, description, Size, Pack, Receipt#, Rec Date, Qty, SLC status and any possible notes. If this can be done in a date range by broker in a CSV file with supplier number on it, then we can sort it by supplier # and email to the appropiate people. We have not yet notified our suppliers of this change because I know they will be calling for the alternative and I want to make sure I have an answer for them. Also I have tried to do the non-auto bailmnet orders for Destruction, and otherwise and it will not let me add inventory after I have already selected a product unless its on the same list (i.e. K status and I checked more than one box). For some reason my regular email is not arriving to you all so I was told about this email format.. but I can receive emails - so feel free to email me back or call. Thank you, Jacqueline Cafiso United Beverages, Inc. 603-223-2323 x265 1115  53%
(454 of 856 users)
I want to take A&J out of the deliveryoption for my account. I would like to replace it with Rateliner permanently going forward. How would i go about doing this? 1107  52%
(445 of 843 users)
License #1475103 Toasted Brothers LLC Dba The Friendly Toast has been approved for credit. How do I access our account online so I can make payment? I don't see anywhere regarding new user setup. Thank you. Lisa Dubia, Business Manager 1321  51%
(571 of 1099 users)
How can I see my last order? 1077  52%
(491 of 940 users)
What is an Order Template? 1109  52%
(456 of 872 users)
how do you go back to an order to correct it if you already put it through?? 987  52%
(400 of 763 users)
Can payment by credit card be made after an order has been placed? 1383  51%
(517 of 999 users)
Where do I create Templates? 1235  51%
(485 of 941 users)
How do I register my license number so I can order online and use other web services? 1104  51%
(473 of 917 users)
Can I build a non-auto bailment order without having to use all of the check-off boxes and scrolling through a long list of items? 1025  51%
(494 of 959 users)
I would like to know if we are able to make returns. We accidentally ordered three (3) cases of Dewars and two (2) cases of Stoli Vanilla and would like to return these for credit if possible. Please let me know. Thanks. Les Winders 99 Restaurant - N Conway, NH 1430  51%
(537 of 1047 users)
I work for Nashua Margaritas and we received a case of 750ml bottles of Zazzmatazz instead of a case of Baja Rosa, as our order indicated. We are going to use the Razzmatazz, I would just like to make sure we are charged for that and not the Baja Rosa. Our licensee number is 1091603. Thanks, Nick 1000  51%
(443 of 860 users)
How do I print a month end inventory report 1011  51%
(448 of 872 users)
I would like access to other reports. Such as a month-end activity. or a total purchases by item # or by broker. total dollars purchased by month, broker. That kind of stuff. 852  51%
(426 of 828 users)
I just placed an order and didn't realize that the trucking Co defaults to AJ trucking, would like to change the delivery Co. to Rateliner Order Number was 1BLE5, placed 06/16/2014, Confirmation # 276223, For UNOS CHICAGO GRILL #1257503, Address: 593 Amherst St. Nashua, NH 03063 Phone # (603) 886-4132 Thank You, Rick Salstrom AGM 1295  51%
(438 of 853 users)
How much does advertising cost? 1059  51%
(524 of 1025 users)
How do I change my password and other account information? 1467  51%
(557 of 1092 users)
How do I change the contact person on 1288  51%
(514 of 1007 users)
What can I do if I ordered the wrong product? 1197  51%
(500 of 980 users)
how do I order by the bottle and not by the case? 1140  51%
(400 of 782 users)
How will my order be affected by holidays? 1032  50%
(466 of 914 users)
Are there reports I can run to see my history of purchases or quantity of cases I have purchased for the year? 908  50%
(439 of 862 users)
Who should I call if there is a problem with the website? 1187  50%
(474 of 933 users)
How can I change my order to a customer pickup? 1254  50%
(494 of 974 users)
How do licensees place an order for "Restricted" products? 1245  50%
(489 of 965 users)
Sometimes I get kicked back to the home page. Why? 1085  50%
(536 of 1059 users)
How do I find out the shelf life of a product? 1037  50%
(457 of 901 users)
We have just placed our first order. I was reviewing this order and noticed that we did not have any UPC information. Is there any way to see UPC's associated with the orders? 1186  50%
(483 of 955 users)
When I try to edit my Contact/User information, it says that the "password is already taken." Why? 1106  50%
(513 of 1016 users)
I just placed an order. Is there anyway I can add something to that order so that it is shipped with the rest if I have already submitted it? 1696  50%
(433 of 857 users)
How do I delete the incorrect logins in the login pulldown window? 910  50%
(453 of 897 users)
Sometimes when I check out, an item is crossed off the order. Why does this happen? 1094  50%
(450 of 892 users)
Where can I find the top selling wines in New Hampshire? 1068  50%
(473 of 940 users)
Can I place news articles on for my business? 1197  50%
(518 of 1031 users)
How do I get a login? 1188  50%
(539 of 1073 users)
When should a product be "Restricted" or "Allocated"? 1072  50%
(515 of 1025 users)
Is there a way to have the Order Confirmation emailed to more than one email? 890  50%
(431 of 859 users)