Frequently Asked /Viewed Question & Answers Hits Rating
Are there minimum quantities to place an order from the warehouse? 1467  61%
(427 of 693 users)
Can line items or an entire order be cancelled after it has been submitted? 598  57%
(321 of 557 users)
What do I do if I forget my username and password? 944  55%
(350 of 627 users)
Do I have to order in full case quantities or may I order smaller amounts? 1038  55%
(339 of 610 users)
Why is my order On Hold if I paid with a credit card? 984  54%
(347 of 637 users)
How do I get an account established so I can order online? 1248  53%
(329 of 610 users)
What is a "restricted" product? And what is an "allocation?" 907  53%
(346 of 644 users)
What are the warehouse pick up hours? 812  53%
(292 of 543 users)
<>--> Jacqueline, you already have it. Run this report Under "INVENTORY ACTIVITY QUERIES" ==>"Product Activity at the Code Level (CSV file)" You can pick any Friday you want going back to June of 2002; and all of the fields you want are already there. HI... I have tried to send emails regarding the weekly inventory reports by supplier that was sent out by paper - and now you has decided to not continue it. We need a weekly report to send to our suppliers that include ALL inventories (K, C, M, U, R, L and any other status that I am forgetting), NH code, description, Size, Pack, Receipt#, Rec Date, Qty, SLC status and any possible notes. If this can be done in a date range by broker in a CSV file with supplier number on it, then we can sort it by supplier # and email to the appropiate people. We have not yet notified our suppliers of this change because I know they will be calling for the alternative and I want to make sure I have an answer for them. Also I have tried to do the non-auto bailmnet orders for Destruction, and otherwise and it will not let me add inventory after I have already selected a product unless its on the same list (i.e. K status and I checked more than one box). For some reason my regular email is not arriving to you all so I was told about this email format.. but I can receive emails - so feel free to email me back or call. Thank you, Jacqueline Cafiso United Beverages, Inc. 603-223-2323 x265 456  54%
(257 of 474 users)
How do I check out and pay with a credit card? 927  52%
(316 of 597 users)
How can I see my last order? 654  53%
(302 of 569 users)
Can I cancel an order I just placed? 1051  52%
(336 of 638 users)
How can I change my order to a customer pickup? 715  53%
(269 of 506 users)
how do you go back to an order to correct it if you already put it through?? 449  54%
(199 of 366 users)
Can payment by credit card be made after an order has been placed? 835  52%
(299 of 568 users)
Where do I create Templates? 678  52%
(275 of 525 users)
how do I order by the bottle and not by the case? 521  52%
(221 of 417 users)
How do I change my password and other account information? 809  51%
(323 of 623 users)
I would like to know if we are able to make returns. We accidentally ordered three (3) cases of Dewars and two (2) cases of Stoli Vanilla and would like to return these for credit if possible. Please let me know. Thanks. Les Winders 99 Restaurant - N Conway, NH 730  51%
(292 of 564 users)
How do I register my license number so I can order online and use other web services? 656  51%
(274 of 528 users)
Is there a way to print a blank template to use as an order form? 767  51%
(282 of 545 users)
I just placed an order and didn't realize that the trucking Co defaults to AJ trucking, would like to change the delivery Co. to Rateliner Order Number was 1BLE5, placed 06/16/2014, Confirmation # 276223, For UNOS CHICAGO GRILL #1257503, Address: 593 Amherst St. Nashua, NH 03063 Phone # (603) 886-4132 Thank You, Rick Salstrom AGM 724  52%
(243 of 467 users)
Who should I call if there is a problem with the website? 673  51%
(269 of 519 users)
Are information reports available? 631  51%
(284 of 549 users)
Can I build a non-auto bailment order without having to use all of the check-off boxes and scrolling through a long list of items? 574  51%
(264 of 509 users)
How do licensees place an order for "Restricted" products? 802  51%
(288 of 558 users)
I want to take A&J out of the deliveryoption for my account. I would like to replace it with Rateliner permanently going forward. How would i go about doing this? 565  52%
(228 of 438 users)
When I try to edit my Contact/User information, it says that the "password is already taken." Why? 653  51%
(306 of 595 users)
Can I print my order before it is submitted? 587  51%
(274 of 532 users)
I am in the process of opening a new store/restaurant. Who do I talk to? 630  51%
(272 of 529 users)
How do I print a month end inventory report 548  51%
(250 of 485 users)
How do I change the contact person on 756  51%
(297 of 581 users)
how do I use a credit? 520  51%
(223 of 433 users)
How do I get a login? 724  51%
(299 of 586 users)
Where can I find the top selling wines in New Hampshire? 645  51%
(284 of 556 users)
What is an Order Template? 561  51%
(259 of 506 users)
License #1475103 Toasted Brothers LLC Dba The Friendly Toast has been approved for credit. How do I access our account online so I can make payment? I don't see anywhere regarding new user setup. Thank you. Lisa Dubia, Business Manager 677  51%
(275 of 539 users)
Sometimes I get kicked back to the home page. Why? 635  50%
(281 of 551 users)
I am a new licensee. How do I register to get an online ordering account? 527  51%
(233 of 455 users)
I would like access to other reports. Such as a month-end activity. or a total purchases by item # or by broker. total dollars purchased by month, broker. That kind of stuff. 443  51%
(239 of 467 users)
I'm a broker. How can I get a report of the independent stores and restaurants who have bought the product I represent, and how much they bought? 437  51%
(215 of 419 users)
How do I find out the shelf life of a product? 579  50%
(271 of 533 users)
I just placed an order. Is there anyway I can add something to that order so that it is shipped with the rest if I have already submitted it? 587  50%
(246 of 484 users)
i am having problem logging in.i forgot my password.i was asked to put in my email address but, it states they cannot find me email address when i am receiving email of sales every month. 453  50%
(217 of 426 users)
Can I see a history of my payments on the web? 705  50%
(289 of 571 users)
Can product be returned for credit? 2661  50%
(364 of 722 users)
Can I place news articles on for my business? 642  50%
(288 of 570 users)
What can I do if I ordered the wrong product? 700  50%
(264 of 523 users)
Sometimes when I check out, an item is crossed off the order. Why does this happen? 556  50%
(236 of 468 users)
I am looking at your feature, ".CSV Upload" In what format would I be uploading this? Do you have an excel template that I could use to upload in this fashion? Thanks! 507  50%
(199 of 394 users)