Frequently Asked /Viewed Question & Answers Hits Rating
Are there minimum quantities to place an order from the warehouse? 1405  61%
(410 of 664 users)
Can line items or an entire order be cancelled after it has been submitted? 560  57%
(309 of 537 users)
What do I do if I forget my username and password? 909  55%
(338 of 604 users)
Do I have to order in full case quantities or may I order smaller amounts? 983  55%
(323 of 582 users)
Why is my order On Hold if I paid with a credit card? 934  54%
(330 of 606 users)
How do I get an account established so I can order online? 1186  54%
(316 of 585 users)
What is a "restricted" product? And what is an "allocation?" 856  53%
(332 of 618 users)
<>--> Jacqueline, you already have it. Run this report Under "INVENTORY ACTIVITY QUERIES" ==>"Product Activity at the Code Level (CSV file)" You can pick any Friday you want going back to June of 2002; and all of the fields you want are already there. HI... I have tried to send emails regarding the weekly inventory reports by supplier that was sent out by paper - and now you has decided to not continue it. We need a weekly report to send to our suppliers that include ALL inventories (K, C, M, U, R, L and any other status that I am forgetting), NH code, description, Size, Pack, Receipt#, Rec Date, Qty, SLC status and any possible notes. If this can be done in a date range by broker in a CSV file with supplier number on it, then we can sort it by supplier # and email to the appropiate people. We have not yet notified our suppliers of this change because I know they will be calling for the alternative and I want to make sure I have an answer for them. Also I have tried to do the non-auto bailmnet orders for Destruction, and otherwise and it will not let me add inventory after I have already selected a product unless its on the same list (i.e. K status and I checked more than one box). For some reason my regular email is not arriving to you all so I was told about this email format.. but I can receive emails - so feel free to email me back or call. Thank you, Jacqueline Cafiso United Beverages, Inc. 603-223-2323 x265 422  54%
(245 of 450 users)
What are the warehouse pick up hours? 757  53%
(278 of 518 users)
How do I check out and pay with a credit card? 887  52%
(300 of 567 users)
How can I see my last order? 622  53%
(287 of 541 users)
how do you go back to an order to correct it if you already put it through?? 413  54%
(185 of 338 users)
Can I cancel an order I just placed? 1002  52%
(318 of 608 users)
Can payment by credit card be made after an order has been placed? 791  52%
(285 of 542 users)
Where do I create Templates? 640  52%
(262 of 497 users)
How do I change my password and other account information? 769  52%
(311 of 596 users)
How can I change my order to a customer pickup? 669  52%
(257 of 488 users)
how do I order by the bottle and not by the case? 488  53%
(213 of 401 users)
I would like to know if we are able to make returns. We accidentally ordered three (3) cases of Dewars and two (2) cases of Stoli Vanilla and would like to return these for credit if possible. Please let me know. Thanks. Les Winders 99 Restaurant - N Conway, NH 678  52%
(279 of 534 users)
Is there a way to print a blank template to use as an order form? 726  51%
(266 of 512 users)
I just placed an order and didn't realize that the trucking Co defaults to AJ trucking, would like to change the delivery Co. to Rateliner Order Number was 1BLE5, placed 06/16/2014, Confirmation # 276223, For UNOS CHICAGO GRILL #1257503, Address: 593 Amherst St. Nashua, NH 03063 Phone # (603) 886-4132 Thank You, Rick Salstrom AGM 686  52%
(230 of 440 users)
How do I register my license number so I can order online and use other web services? 626  51%
(260 of 501 users)
Are information reports available? 582  51%
(271 of 523 users)
Can I print my order before it is submitted? 544  51%
(262 of 505 users)
Can I build a non-auto bailment order without having to use all of the check-off boxes and scrolling through a long list of items? 538  51%
(252 of 486 users)
I want to take A&J out of the deliveryoption for my account. I would like to replace it with Rateliner permanently going forward. How would i go about doing this? 527  52%
(217 of 416 users)
How do licensees place an order for "Restricted" products? 761  51%
(274 of 531 users)
Who should I call if there is a problem with the website? 641  51%
(255 of 493 users)
I am in the process of opening a new store/restaurant. Who do I talk to? 594  51%
(261 of 505 users)
How do I print a month end inventory report 510  51%
(237 of 458 users)
When I try to edit my Contact/User information, it says that the "password is already taken." Why? 622  51%
(292 of 570 users)
I am a new licensee. How do I register to get an online ordering account? 481  51%
(222 of 430 users)
I would like access to other reports. Such as a month-end activity. or a total purchases by item # or by broker. total dollars purchased by month, broker. That kind of stuff. 398  51%
(224 of 434 users)
How do I change the contact person on 722  51%
(282 of 552 users)
What is an Order Template? 528  51%
(252 of 492 users)
How do I get a login? 679  50%
(284 of 557 users)
License #1475103 Toasted Brothers LLC Dba The Friendly Toast has been approved for credit. How do I access our account online so I can make payment? I don't see anywhere regarding new user setup. Thank you. Lisa Dubia, Business Manager 638  51%
(261 of 511 users)
Where can I find the top selling wines in New Hampshire? 609  50%
(268 of 526 users)
Sometimes I get kicked back to the home page. Why? 599  50%
(265 of 520 users)
how do I use a credit? 476  51%
(207 of 404 users)
I'm a broker. How can I get a report of the independent stores and restaurants who have bought the product I represent, and how much they bought? 397  51%
(202 of 394 users)
How do I find out the shelf life of a product? 541  50%
(260 of 511 users)
i am having problem logging in.i forgot my password.i was asked to put in my email address but, it states they cannot find me email address when i am receiving email of sales every month. 418  50%
(206 of 404 users)
I am looking at your feature, ".CSV Upload" In what format would I be uploading this? Do you have an excel template that I could use to upload in this fashion? Thanks! 464  50%
(193 of 379 users)
Can product be returned for credit? 2500  50%
(346 of 686 users)
Can I see a history of my payments on the web? 666  50%
(274 of 542 users)
Can I place news articles on for my business? 603  50%
(274 of 542 users)
I just placed an order. Is there anyway I can add something to that order so that it is shipped with the rest if I have already submitted it? 549  50%
(231 of 456 users)
When should a product be "Restricted" or "Allocated"? 617  50%
(293 of 581 users)
I work for Nashua Margaritas and we received a case of 750ml bottles of Zazzmatazz instead of a case of Baja Rosa, as our order indicated. We are going to use the Razzmatazz, I would just like to make sure we are charged for that and not the Baja Rosa. Our licensee number is 1091603. Thanks, Nick 400  50%
(201 of 397 users)