Frequently Asked /Viewed Question & Answers Hits Rating
Are there minimum quantities to place an order from the warehouse? 2357  58%
(663 of 1134 users)
What do I do if I forget my username and password? 1450  55%
(589 of 1059 users)
How do I get an account established so I can order online? 2178  54%
(606 of 1102 users)
Are information reports available? 1106  54%
(579 of 1067 users)
What are the warehouse pick up hours? 1500  54%
(516 of 951 users)
Why is my order On Hold if I paid with a credit card? 1587  53%
(603 of 1131 users)
I am looking at your feature, ".CSV Upload" In what format would I be uploading this? Do you have an excel template that I could use to upload in this fashion? Thanks! 1079  54%
(455 of 837 users)
I am in the process of opening a new store/restaurant. Who do I talk to? 1261  53%
(528 of 986 users)
Do I have to order in full case quantities or may I order smaller amounts? 1650  53%
(562 of 1055 users)
Can I cancel an order I just placed? 1752  52%
(570 of 1082 users)
How do I check out and pay with a credit card? 1717  52%
(541 of 1024 users)
What is a "restricted" product? And what is an "allocation?" 1494  52%
(574 of 1090 users)
Can product be returned for credit? 4872  51%
(684 of 1317 users)
<>--> Jacqueline, you already have it. Run this report Under "INVENTORY ACTIVITY QUERIES" ==>"Product Activity at the Code Level (CSV file)" You can pick any Friday you want going back to June of 2002; and all of the fields you want are already there. HI... I have tried to send emails regarding the weekly inventory reports by supplier that was sent out by paper - and now you has decided to not continue it. We need a weekly report to send to our suppliers that include ALL inventories (K, C, M, U, R, L and any other status that I am forgetting), NH code, description, Size, Pack, Receipt#, Rec Date, Qty, SLC status and any possible notes. If this can be done in a date range by broker in a CSV file with supplier number on it, then we can sort it by supplier # and email to the appropiate people. We have not yet notified our suppliers of this change because I know they will be calling for the alternative and I want to make sure I have an answer for them. Also I have tried to do the non-auto bailmnet orders for Destruction, and otherwise and it will not let me add inventory after I have already selected a product unless its on the same list (i.e. K status and I checked more than one box). For some reason my regular email is not arriving to you all so I was told about this email format.. but I can receive emails - so feel free to email me back or call. Thank you, Jacqueline Cafiso United Beverages, Inc. 603-223-2323 x265 1172  52%
(466 of 884 users)
What is an Order Template? 1155  52%
(473 of 899 users)
License #1475103 Toasted Brothers LLC Dba The Friendly Toast has been approved for credit. How do I access our account online so I can make payment? I don't see anywhere regarding new user setup. Thank you. Lisa Dubia, Business Manager 1392  51%
(592 of 1139 users)
I want to take A&J out of the deliveryoption for my account. I would like to replace it with Rateliner permanently going forward. How would i go about doing this? 1181  52%
(463 of 881 users)
How can I see my last order? 1124  52%
(504 of 963 users)
how do you go back to an order to correct it if you already put it through?? 1046  52%
(421 of 800 users)
Can payment by credit card be made after an order has been placed? 1472  51%
(531 of 1025 users)
I would like access to other reports. Such as a month-end activity. or a total purchases by item # or by broker. total dollars purchased by month, broker. That kind of stuff. 921  51%
(446 of 859 users)
I would like to know if we are able to make returns. We accidentally ordered three (3) cases of Dewars and two (2) cases of Stoli Vanilla and would like to return these for credit if possible. Please let me know. Thanks. Les Winders 99 Restaurant - N Conway, NH 1501  51%
(563 of 1094 users)
How do I change my password and other account information? 1562  51%
(581 of 1132 users)
What can I do if I ordered the wrong product? 1261  51%
(519 of 1009 users)
How do I register my license number so I can order online and use other web services? 1155  51%
(485 of 941 users)
Can I build a non-auto bailment order without having to use all of the check-off boxes and scrolling through a long list of items? 1083  51%
(506 of 983 users)
Where do I create Templates? 1289  51%
(497 of 966 users)
How do I print a month end inventory report 1053  51%
(460 of 892 users)
I work for Nashua Margaritas and we received a case of 750ml bottles of Zazzmatazz instead of a case of Baja Rosa, as our order indicated. We are going to use the Razzmatazz, I would just like to make sure we are charged for that and not the Baja Rosa. Our licensee number is 1091603. Thanks, Nick 1047  51%
(457 of 888 users)
I just placed an order and didn't realize that the trucking Co defaults to AJ trucking, would like to change the delivery Co. to Rateliner Order Number was 1BLE5, placed 06/16/2014, Confirmation # 276223, For UNOS CHICAGO GRILL #1257503, Address: 593 Amherst St. Nashua, NH 03063 Phone # (603) 886-4132 Thank You, Rick Salstrom AGM 1352  51%
(453 of 883 users)
How much does advertising cost? 1111  51%
(541 of 1059 users)
How do I change the contact person on 1357  50%
(530 of 1041 users)
How will my order be affected by holidays? 1082  51%
(483 of 947 users)
Are there reports I can run to see my history of purchases or quantity of cases I have purchased for the year? 955  51%
(453 of 888 users)
Who should I call if there is a problem with the website? 1242  50%
(487 of 957 users)
How do I find out the shelf life of a product? 1081  50%
(470 of 923 users)
How can I change my order to a customer pickup? 1309  50%
(508 of 1001 users)
Sometimes when I check out, an item is crossed off the order. Why does this happen? 1160  50%
(466 of 917 users)
When I try to edit my Contact/User information, it says that the "password is already taken." Why? 1162  50%
(525 of 1036 users)
We have just placed our first order. I was reviewing this order and noticed that we did not have any UPC information. Is there any way to see UPC's associated with the orders? 1245  50%
(504 of 995 users)
Sometimes I get kicked back to the home page. Why? 1125  50%
(547 of 1081 users)
Where can I find the top selling wines in New Hampshire? 1114  50%
(491 of 971 users)
How do licensees place an order for "Restricted" products? 1302  50%
(499 of 988 users)
how do I order by the bottle and not by the case? 1201  50%
(413 of 816 users)
How do I delete the incorrect logins in the login pulldown window? 965  50%
(466 of 922 users)
I just placed an order. Is there anyway I can add something to that order so that it is shipped with the rest if I have already submitted it? 1753  50%
(449 of 889 users)
How do I get a login? 1235  50%
(552 of 1097 users)
When should a product be "Restricted" or "Allocated"? 1109  50%
(529 of 1051 users)
Is there a way to have the Order Confirmation emailed to more than one email? 949  50%
(449 of 892 users)
Can I place news articles on for my business? 1254  50%
(532 of 1061 users)