Frequently Asked /Viewed Question & Answers Hits Rating
Are there minimum quantities to place an order from the warehouse? 1367  61%
(399 of 644 users)
Can line items or an entire order be cancelled after it has been submitted? 537  57%
(300 of 523 users)
What do I do if I forget my username and password? 890  56%
(330 of 587 users)
Do I have to order in full case quantities or may I order smaller amounts? 959  55%
(313 of 563 users)
Why is my order On Hold if I paid with a credit card? 906  54%
(320 of 588 users)
How do I get an account established so I can order online? 1150  54%
(307 of 567 users)
What is a "restricted" product? And what is an "allocation?" 829  53%
(322 of 601 users)
<>--> Jacqueline, you already have it. Run this report Under "INVENTORY ACTIVITY QUERIES" ==>"Product Activity at the Code Level (CSV file)" You can pick any Friday you want going back to June of 2002; and all of the fields you want are already there. HI... I have tried to send emails regarding the weekly inventory reports by supplier that was sent out by paper - and now you has decided to not continue it. We need a weekly report to send to our suppliers that include ALL inventories (K, C, M, U, R, L and any other status that I am forgetting), NH code, description, Size, Pack, Receipt#, Rec Date, Qty, SLC status and any possible notes. If this can be done in a date range by broker in a CSV file with supplier number on it, then we can sort it by supplier # and email to the appropiate people. We have not yet notified our suppliers of this change because I know they will be calling for the alternative and I want to make sure I have an answer for them. Also I have tried to do the non-auto bailmnet orders for Destruction, and otherwise and it will not let me add inventory after I have already selected a product unless its on the same list (i.e. K status and I checked more than one box). For some reason my regular email is not arriving to you all so I was told about this email format.. but I can receive emails - so feel free to email me back or call. Thank you, Jacqueline Cafiso United Beverages, Inc. 603-223-2323 x265 405  54%
(237 of 433 users)
What are the warehouse pick up hours? 722  53%
(271 of 505 users)
How can I see my last order? 603  53%
(277 of 522 users)
how do you go back to an order to correct it if you already put it through?? 387  54%
(177 of 322 users)
How do I check out and pay with a credit card? 867  52%
(290 of 550 users)
Where do I create Templates? 613  53%
(256 of 483 users)
Can payment by credit card be made after an order has been placed? 774  52%
(277 of 526 users)
Can I cancel an order I just placed? 969  52%
(309 of 591 users)
How do I change my password and other account information? 742  52%
(301 of 575 users)
I would like to know if we are able to make returns. We accidentally ordered three (3) cases of Dewars and two (2) cases of Stoli Vanilla and would like to return these for credit if possible. Please let me know. Thanks. Les Winders 99 Restaurant - N Conway, NH 649  52%
(272 of 520 users)
How can I change my order to a customer pickup? 641  52%
(249 of 475 users)
how do I order by the bottle and not by the case? 468  52%
(203 of 385 users)
I just placed an order and didn't realize that the trucking Co defaults to AJ trucking, would like to change the delivery Co. to Rateliner Order Number was 1BLE5, placed 06/16/2014, Confirmation # 276223, For UNOS CHICAGO GRILL #1257503, Address: 593 Amherst St. Nashua, NH 03063 Phone # (603) 886-4132 Thank You, Rick Salstrom AGM 664  52%
(224 of 428 users)
Are information reports available? 563  51%
(261 of 504 users)
How do licensees place an order for "Restricted" products? 741  51%
(263 of 509 users)
Is there a way to print a blank template to use as an order form? 699  51%
(254 of 491 users)
Who should I call if there is a problem with the website? 622  51%
(246 of 475 users)
How do I register my license number so I can order online and use other web services? 603  51%
(248 of 479 users)
I am in the process of opening a new store/restaurant. Who do I talk to? 574  51%
(254 of 491 users)
Can I build a non-auto bailment order without having to use all of the check-off boxes and scrolling through a long list of items? 524  51%
(242 of 467 users)
I want to take A&J out of the deliveryoption for my account. I would like to replace it with Rateliner permanently going forward. How would i go about doing this? 502  52%
(206 of 395 users)
How do I print a month end inventory report 487  51%
(229 of 441 users)
Can I print my order before it is submitted? 525  51%
(252 of 488 users)
How do I change the contact person on 697  51%
(274 of 534 users)
I am a new licensee. How do I register to get an online ordering account? 458  51%
(212 of 410 users)
When I try to edit my Contact/User information, it says that the "password is already taken." Why? 601  51%
(282 of 551 users)
I would like access to other reports. Such as a month-end activity. or a total purchases by item # or by broker. total dollars purchased by month, broker. That kind of stuff. 386  51%
(215 of 417 users)
What is an Order Template? 503  51%
(245 of 478 users)
How do I get a login? 657  51%
(273 of 535 users)
I'm a broker. How can I get a report of the independent stores and restaurants who have bought the product I represent, and how much they bought? 381  51%
(194 of 377 users)
License #1475103 Toasted Brothers LLC Dba The Friendly Toast has been approved for credit. How do I access our account online so I can make payment? I don't see anywhere regarding new user setup. Thank you. Lisa Dubia, Business Manager 621  51%
(252 of 494 users)
how do I use a credit? 451  51%
(198 of 386 users)
Where can I find the top selling wines in New Hampshire? 590  50%
(258 of 507 users)
Sometimes I get kicked back to the home page. Why? 578  50%
(257 of 505 users)
How do I find out the shelf life of a product? 521  50%
(253 of 497 users)
When should a product be "Restricted" or "Allocated"? 598  50%
(286 of 564 users)
I just placed an order. Is there anyway I can add something to that order so that it is shipped with the rest if I have already submitted it? 526  50%
(225 of 442 users)
i am having problem logging in.i forgot my password.i was asked to put in my email address but, it states they cannot find me email address when i am receiving email of sales every month. 402  51%
(198 of 388 users)
Can I see a history of my payments on the web? 643  50%
(265 of 523 users)
I work for Nashua Margaritas and we received a case of 750ml bottles of Zazzmatazz instead of a case of Baja Rosa, as our order indicated. We are going to use the Razzmatazz, I would just like to make sure we are charged for that and not the Baja Rosa. Our licensee number is 1091603. Thanks, Nick 382  50%
(193 of 379 users)
Can product be returned for credit? 2222  50%
(335 of 664 users)
Can I place news articles on for my business? 587  50%
(266 of 526 users)
I am looking at your feature, ".CSV Upload" In what format would I be uploading this? Do you have an excel template that I could use to upload in this fashion? Thanks! 437  50%
(187 of 368 users)