Frequently Asked /Viewed Question & Answers Hits Rating
Are there minimum quantities to place an order from the warehouse? 1693  60%
(487 of 810 users)
Are information reports available? 762  56%
(405 of 719 users)
What do I do if I forget my username and password? 1073  56%
(411 of 733 users)
How do I get an account established so I can order online? 1487  55%
(403 of 731 users)
I am looking at your feature, ".CSV Upload" In what format would I be uploading this? Do you have an excel template that I could use to upload in this fashion? Thanks! 663  56%
(309 of 546 users)
Do I have to order in full case quantities or may I order smaller amounts? 1204  54%
(397 of 735 users)
Why is my order On Hold if I paid with a credit card? 1137  53%
(412 of 767 users)
Can I cancel an order I just placed? 1243  53%
(414 of 772 users)
What is a "restricted" product? And what is an "allocation?" 1053  53%
(413 of 771 users)
What are the warehouse pick up hours? 979  54%
(353 of 651 users)
<>--> Jacqueline, you already have it. Run this report Under "INVENTORY ACTIVITY QUERIES" ==>"Product Activity at the Code Level (CSV file)" You can pick any Friday you want going back to June of 2002; and all of the fields you want are already there. HI... I have tried to send emails regarding the weekly inventory reports by supplier that was sent out by paper - and now you has decided to not continue it. We need a weekly report to send to our suppliers that include ALL inventories (K, C, M, U, R, L and any other status that I am forgetting), NH code, description, Size, Pack, Receipt#, Rec Date, Qty, SLC status and any possible notes. If this can be done in a date range by broker in a CSV file with supplier number on it, then we can sort it by supplier # and email to the appropiate people. We have not yet notified our suppliers of this change because I know they will be calling for the alternative and I want to make sure I have an answer for them. Also I have tried to do the non-auto bailmnet orders for Destruction, and otherwise and it will not let me add inventory after I have already selected a product unless its on the same list (i.e. K status and I checked more than one box). For some reason my regular email is not arriving to you all so I was told about this email format.. but I can receive emails - so feel free to email me back or call. Thank you, Jacqueline Cafiso United Beverages, Inc. 603-223-2323 x265 592  54%
(314 of 580 users)
How do I check out and pay with a credit card? 1099  53%
(379 of 713 users)
Can payment by credit card be made after an order has been placed? 985  52%
(361 of 682 users)
How can I see my last order? 780  53%
(352 of 664 users)
Who should I call if there is a problem with the website? 817  52%
(331 of 626 users)
Where do I create Templates? 861  52%
(330 of 625 users)
How do I change my password and other account information? 965  52%
(386 of 738 users)
I am in the process of opening a new store/restaurant. Who do I talk to? 788  52%
(341 of 648 users)
How do I print a month end inventory report 683  52%
(313 of 592 users)
How can I change my order to a customer pickup? 880  52%
(322 of 611 users)
What is an Order Template? 718  52%
(312 of 591 users)
Can I build a non-auto bailment order without having to use all of the check-off boxes and scrolling through a long list of items? 711  52%
(330 of 630 users)
How do I register my license number so I can order online and use other web services? 783  52%
(327 of 625 users)
I would like to know if we are able to make returns. We accidentally ordered three (3) cases of Dewars and two (2) cases of Stoli Vanilla and would like to return these for credit if possible. Please let me know. Thanks. Les Winders 99 Restaurant - N Conway, NH 910  51%
(351 of 676 users)
how do you go back to an order to correct it if you already put it through?? 593  52%
(262 of 498 users)
how do I order by the bottle and not by the case? 708  51%
(268 of 516 users)
What can I do if I ordered the wrong product? 840  51%
(324 of 629 users)
I just placed an order and didn't realize that the trucking Co defaults to AJ trucking, would like to change the delivery Co. to Rateliner Order Number was 1BLE5, placed 06/16/2014, Confirmation # 276223, For UNOS CHICAGO GRILL #1257503, Address: 593 Amherst St. Nashua, NH 03063 Phone # (603) 886-4132 Thank You, Rick Salstrom AGM 869  51%
(297 of 576 users)
Is there a way to print a blank template to use as an order form? 900  51%
(331 of 645 users)
Can I print my order before it is submitted? 726  51%
(336 of 655 users)
I would like access to other reports. Such as a month-end activity. or a total purchases by item # or by broker. total dollars purchased by month, broker. That kind of stuff. 562  51%
(287 of 557 users)
I want to take A&J out of the deliveryoption for my account. I would like to replace it with Rateliner permanently going forward. How would i go about doing this? 720  51%
(277 of 538 users)
How do I find out the shelf life of a product? 716  51%
(330 of 645 users)
I work for Nashua Margaritas and we received a case of 750ml bottles of Zazzmatazz instead of a case of Baja Rosa, as our order indicated. We are going to use the Razzmatazz, I would just like to make sure we are charged for that and not the Baja Rosa. Our licensee number is 1091603. Thanks, Nick 648  51%
(270 of 525 users)
When I try to edit my Contact/User information, it says that the "password is already taken." Why? 796  51%
(355 of 696 users)
Sometimes when I check out, an item is crossed off the order. Why does this happen? 755  51%
(299 of 584 users)
I am a new licensee. How do I register to get an online ordering account? 662  51%
(289 of 564 users)
How do licensees place an order for "Restricted" products? 929  50%
(348 of 683 users)
How do I change the contact person on 897  50%
(355 of 698 users)
Where can I find the top selling wines in New Hampshire? 786  50%
(341 of 670 users)
License #1475103 Toasted Brothers LLC Dba The Friendly Toast has been approved for credit. How do I access our account online so I can make payment? I don't see anywhere regarding new user setup. Thank you. Lisa Dubia, Business Manager 829  50%
(332 of 653 users)
Sometimes I get kicked back to the home page. Why? 791  50%
(340 of 669 users)
When should a product be "Restricted" or "Allocated"? 754  50%
(378 of 746 users)
How much does advertising cost? 633  50%
(323 of 637 users)
Can I place news articles on for my business? 802  50%
(342 of 677 users)
Are there reports I can run to see my history of purchases or quantity of cases I have purchased for the year? 545  50%
(271 of 537 users)
How do I get a login? 876  50%
(361 of 718 users)
We have just placed our first order. I was reviewing this order and noticed that we did not have any UPC information. Is there any way to see UPC's associated with the orders? 656  50%
(271 of 538 users)
I'm a broker. How can I get a report of the independent stores and restaurants who have bought the product I represent, and how much they bought? 574  50%
(261 of 518 users)
Can I see a history of my payments on the web? 864  50%
(356 of 709 users)