Frequently Asked /Viewed Question & Answers Hits Rating
Are there minimum quantities to place an order from the warehouse? 1735  59%
(499 of 832 users)
What do I do if I forget my username and password? 1102  57%
(441 of 771 users)
Are information reports available? 785  56%
(428 of 763 users)
How do I get an account established so I can order online? 1535  55%
(416 of 755 users)
I am looking at your feature, ".CSV Upload" In what format would I be uploading this? Do you have an excel template that I could use to upload in this fashion? Thanks! 688  56%
(317 of 564 users)
Why is my order On Hold if I paid with a credit card? 1163  54%
(440 of 814 users)
Can I cancel an order I just placed? 1272  53%
(428 of 795 users)
What are the warehouse pick up hours? 1014  54%
(369 of 677 users)
Do I have to order in full case quantities or may I order smaller amounts? 1235  53%
(406 of 754 users)
What is a "restricted" product? And what is an "allocation?" 1079  53%
(422 of 792 users)
<>--> Jacqueline, you already have it. Run this report Under "INVENTORY ACTIVITY QUERIES" ==>"Product Activity at the Code Level (CSV file)" You can pick any Friday you want going back to June of 2002; and all of the fields you want are already there. HI... I have tried to send emails regarding the weekly inventory reports by supplier that was sent out by paper - and now you has decided to not continue it. We need a weekly report to send to our suppliers that include ALL inventories (K, C, M, U, R, L and any other status that I am forgetting), NH code, description, Size, Pack, Receipt#, Rec Date, Qty, SLC status and any possible notes. If this can be done in a date range by broker in a CSV file with supplier number on it, then we can sort it by supplier # and email to the appropiate people. We have not yet notified our suppliers of this change because I know they will be calling for the alternative and I want to make sure I have an answer for them. Also I have tried to do the non-auto bailmnet orders for Destruction, and otherwise and it will not let me add inventory after I have already selected a product unless its on the same list (i.e. K status and I checked more than one box). For some reason my regular email is not arriving to you all so I was told about this email format.. but I can receive emails - so feel free to email me back or call. Thank you, Jacqueline Cafiso United Beverages, Inc. 603-223-2323 x265 614  54%
(324 of 599 users)
How do I check out and pay with a credit card? 1139  52%
(388 of 733 users)
I am in the process of opening a new store/restaurant. Who do I talk to? 821  53%
(363 of 684 users)
How can I see my last order? 800  52%
(359 of 678 users)
Can payment by credit card be made after an order has been placed? 1011  52%
(385 of 732 users)
How can I change my order to a customer pickup? 907  52%
(345 of 654 users)
Where do I create Templates? 885  52%
(342 of 649 users)
How do I print a month end inventory report 706  52%
(323 of 611 users)
How do I change my password and other account information? 1003  52%
(412 of 790 users)
Can I build a non-auto bailment order without having to use all of the check-off boxes and scrolling through a long list of items? 735  52%
(356 of 678 users)
What is an Order Template? 745  52%
(324 of 616 users)
Can product be returned for credit? 3688  51%
(488 of 946 users)
How do I register my license number so I can order online and use other web services? 810  52%
(337 of 645 users)
I want to take A&J out of the deliveryoption for my account. I would like to replace it with Rateliner permanently going forward. How would i go about doing this? 751  52%
(301 of 574 users)
I would like to know if we are able to make returns. We accidentally ordered three (3) cases of Dewars and two (2) cases of Stoli Vanilla and would like to return these for credit if possible. Please let me know. Thanks. Les Winders 99 Restaurant - N Conway, NH 944  51%
(365 of 705 users)
how do you go back to an order to correct it if you already put it through?? 614  52%
(270 of 515 users)
License #1475103 Toasted Brothers LLC Dba The Friendly Toast has been approved for credit. How do I access our account online so I can make payment? I don't see anywhere regarding new user setup. Thank you. Lisa Dubia, Business Manager 875  51%
(370 of 716 users)
What can I do if I ordered the wrong product? 861  51%
(361 of 699 users)
Who should I call if there is a problem with the website? 844  51%
(340 of 658 users)
how do I order by the bottle and not by the case? 731  51%
(276 of 532 users)
I just placed an order and didn't realize that the trucking Co defaults to AJ trucking, would like to change the delivery Co. to Rateliner Order Number was 1BLE5, placed 06/16/2014, Confirmation # 276223, For UNOS CHICAGO GRILL #1257503, Address: 593 Amherst St. Nashua, NH 03063 Phone # (603) 886-4132 Thank You, Rick Salstrom AGM 896  51%
(306 of 594 users)
How do licensees place an order for "Restricted" products? 952  51%
(365 of 713 users)
I work for Nashua Margaritas and we received a case of 750ml bottles of Zazzmatazz instead of a case of Baja Rosa, as our order indicated. We are going to use the Razzmatazz, I would just like to make sure we are charged for that and not the Baja Rosa. Our licensee number is 1091603. Thanks, Nick 672  51%
(296 of 575 users)
Sometimes when I check out, an item is crossed off the order. Why does this happen? 781  51%
(309 of 602 users)
I would like access to other reports. Such as a month-end activity. or a total purchases by item # or by broker. total dollars purchased by month, broker. That kind of stuff. 585  51%
(298 of 580 users)
Is there a way to print a blank template to use as an order form? 925  51%
(342 of 670 users)
I am a new licensee. How do I register to get an online ordering account? 687  51%
(302 of 590 users)
When I try to edit my Contact/User information, it says that the "password is already taken." Why? 826  50%
(363 of 713 users)
How do I change the contact person on 922  50%
(376 of 740 users)
How much does advertising cost? 669  50%
(337 of 662 users)
When should a product be "Restricted" or "Allocated"? 778  50%
(390 of 770 users)
Are there reports I can run to see my history of purchases or quantity of cases I have purchased for the year? 572  50%
(293 of 577 users)
Can I place news articles on for my business? 831  50%
(354 of 700 users)
How do I get a login? 906  50%
(390 of 774 users)
How do I find out the shelf life of a product? 746  50%
(339 of 673 users)
We have just placed our first order. I was reviewing this order and noticed that we did not have any UPC information. Is there any way to see UPC's associated with the orders? 687  50%
(295 of 585 users)
Can I print my order before it is submitted? 761  50%
(347 of 690 users)
I just placed an order. Is there anyway I can add something to that order so that it is shipped with the rest if I have already submitted it? 751  50%
(305 of 607 users)
i am having problem logging in.i forgot my password.i was asked to put in my email address but, it states they cannot find me email address when i am receiving email of sales every month. 626  50%
(289 of 575 users)
Where can I find the top selling wines in New Hampshire? 811  50%
(353 of 704 users)