Frequently Asked /Viewed Question & Answers Hits Rating
Are there minimum quantities to place an order from the warehouse? 2127  58%
(609 of 1034 users)
What do I do if I forget my username and password? 1313  55%
(533 of 956 users)
How do I get an account established so I can order online? 1911  54%
(546 of 997 users)
Are information reports available? 993  54%
(539 of 986 users)
I am in the process of opening a new store/restaurant. Who do I talk to? 1083  54%
(482 of 890 users)
Why is my order On Hold if I paid with a credit card? 1425  53%
(555 of 1037 users)
What are the warehouse pick up hours? 1298  54%
(469 of 865 users)
I am looking at your feature, ".CSV Upload" In what format would I be uploading this? Do you have an excel template that I could use to upload in this fashion? Thanks! 950  54%
(409 of 748 users)
Do I have to order in full case quantities or may I order smaller amounts? 1487  53%
(503 of 942 users)
What is a "restricted" product? And what is an "allocation?" 1323  53%
(529 of 997 users)
<>--> Jacqueline, you already have it. Run this report Under "INVENTORY ACTIVITY QUERIES" ==>"Product Activity at the Code Level (CSV file)" You can pick any Friday you want going back to June of 2002; and all of the fields you want are already there. HI... I have tried to send emails regarding the weekly inventory reports by supplier that was sent out by paper - and now you has decided to not continue it. We need a weekly report to send to our suppliers that include ALL inventories (K, C, M, U, R, L and any other status that I am forgetting), NH code, description, Size, Pack, Receipt#, Rec Date, Qty, SLC status and any possible notes. If this can be done in a date range by broker in a CSV file with supplier number on it, then we can sort it by supplier # and email to the appropiate people. We have not yet notified our suppliers of this change because I know they will be calling for the alternative and I want to make sure I have an answer for them. Also I have tried to do the non-auto bailmnet orders for Destruction, and otherwise and it will not let me add inventory after I have already selected a product unless its on the same list (i.e. K status and I checked more than one box). For some reason my regular email is not arriving to you all so I was told about this email format.. but I can receive emails - so feel free to email me back or call. Thank you, Jacqueline Cafiso United Beverages, Inc. 603-223-2323 x265 1034  53%
(422 of 790 users)
Can I cancel an order I just placed? 1595  52%
(520 of 988 users)
Can product be returned for credit? 4640  52%
(633 of 1217 users)
How do I check out and pay with a credit card? 1544  52%
(493 of 937 users)
Can I build a non-auto bailment order without having to use all of the check-off boxes and scrolling through a long list of items? 957  52%
(467 of 885 users)
I want to take A&J out of the deliveryoption for my account. I would like to replace it with Rateliner permanently going forward. How would i go about doing this? 1024  52%
(414 of 782 users)
License #1475103 Toasted Brothers LLC Dba The Friendly Toast has been approved for credit. How do I access our account online so I can make payment? I don't see anywhere regarding new user setup. Thank you. Lisa Dubia, Business Manager 1223  52%
(525 of 1006 users)
How can I see my last order? 1002  52%
(461 of 878 users)
What is an Order Template? 1023  52%
(424 of 805 users)
How do I register my license number so I can order online and use other web services? 1022  52%
(436 of 837 users)
how do you go back to an order to correct it if you already put it through?? 898  52%
(368 of 701 users)
Can payment by credit card be made after an order has been placed? 1304  51%
(485 of 937 users)
I would like to know if we are able to make returns. We accidentally ordered three (3) cases of Dewars and two (2) cases of Stoli Vanilla and would like to return these for credit if possible. Please let me know. Thanks. Les Winders 99 Restaurant - N Conway, NH 1310  51%
(490 of 951 users)
How do I print a month end inventory report 950  51%
(420 of 812 users)
How do I change the contact person on 1203  51%
(485 of 945 users)
How do I change my password and other account information? 1330  51%
(522 of 1021 users)
How do licensees place an order for "Restricted" products? 1176  51%
(461 of 899 users)
Where do I create Templates? 1148  51%
(448 of 873 users)
I work for Nashua Margaritas and we received a case of 750ml bottles of Zazzmatazz instead of a case of Baja Rosa, as our order indicated. We are going to use the Razzmatazz, I would just like to make sure we are charged for that and not the Baja Rosa. Our licensee number is 1091603. Thanks, Nick 939  51%
(395 of 767 users)
I just placed an order and didn't realize that the trucking Co defaults to AJ trucking, would like to change the delivery Co. to Rateliner Order Number was 1BLE5, placed 06/16/2014, Confirmation # 276223, For UNOS CHICAGO GRILL #1257503, Address: 593 Amherst St. Nashua, NH 03063 Phone # (603) 886-4132 Thank You, Rick Salstrom AGM 1188  51%
(405 of 788 users)
How will my order be affected by holidays? 954  51%
(431 of 842 users)
What can I do if I ordered the wrong product? 1109  50%
(471 of 924 users)
how do I order by the bottle and not by the case? 1057  51%
(371 of 724 users)
Sometimes I get kicked back to the home page. Why? 1024  50%
(496 of 974 users)
I would like access to other reports. Such as a month-end activity. or a total purchases by item # or by broker. total dollars purchased by month, broker. That kind of stuff. 776  51%
(394 of 770 users)
How much does advertising cost? 967  50%
(478 of 939 users)
Are there reports I can run to see my history of purchases or quantity of cases I have purchased for the year? 836  50%
(406 of 798 users)
How do I delete the incorrect logins in the login pulldown window? 832  50%
(424 of 835 users)
Sometimes when I check out, an item is crossed off the order. Why does this happen? 1020  50%
(421 of 831 users)
Can I place news articles on for my business? 1104  50%
(472 of 934 users)
Who should I call if there is a problem with the website? 1096  50%
(438 of 866 users)
How can I change my order to a customer pickup? 1164  50%
(460 of 911 users)
How do I find out the shelf life of a product? 956  50%
(427 of 846 users)
When I try to edit my Contact/User information, it says that the "password is already taken." Why? 1032  50%
(483 of 959 users)
I just placed an order. Is there anyway I can add something to that order so that it is shipped with the rest if I have already submitted it? 1610  50%
(397 of 788 users)
We have just placed our first order. I was reviewing this order and noticed that we did not have any UPC information. Is there any way to see UPC's associated with the orders? 1063  50%
(435 of 864 users)
When should a product be "Restricted" or "Allocated"? 993  50%
(486 of 966 users)
Is there a way to have the Order Confirmation emailed to more than one email? 808  50%
(396 of 789 users)
Where can I find the top selling wines in New Hampshire? 995  50%
(437 of 872 users)