Frequently Asked /Viewed Question & Answers Hits Rating
Are there minimum quantities to place an order from the warehouse? 2205  58%
(630 of 1077 users)
What do I do if I forget my username and password? 1362  55%
(549 of 987 users)
How do I get an account established so I can order online? 2006  54%
(566 of 1038 users)
Are information reports available? 1041  54%
(556 of 1021 users)
Why is my order On Hold if I paid with a credit card? 1474  53%
(573 of 1073 users)
What are the warehouse pick up hours? 1361  53%
(486 of 901 users)
Do I have to order in full case quantities or may I order smaller amounts? 1546  53%
(530 of 990 users)
I am looking at your feature, ".CSV Upload" In what format would I be uploading this? Do you have an excel template that I could use to upload in this fashion? Thanks! 990  54%
(428 of 787 users)
I am in the process of opening a new store/restaurant. Who do I talk to? 1154  53%
(501 of 936 users)
What is a "restricted" product? And what is an "allocation?" 1377  52%
(548 of 1041 users)
<>--> Jacqueline, you already have it. Run this report Under "INVENTORY ACTIVITY QUERIES" ==>"Product Activity at the Code Level (CSV file)" You can pick any Friday you want going back to June of 2002; and all of the fields you want are already there. HI... I have tried to send emails regarding the weekly inventory reports by supplier that was sent out by paper - and now you has decided to not continue it. We need a weekly report to send to our suppliers that include ALL inventories (K, C, M, U, R, L and any other status that I am forgetting), NH code, description, Size, Pack, Receipt#, Rec Date, Qty, SLC status and any possible notes. If this can be done in a date range by broker in a CSV file with supplier number on it, then we can sort it by supplier # and email to the appropiate people. We have not yet notified our suppliers of this change because I know they will be calling for the alternative and I want to make sure I have an answer for them. Also I have tried to do the non-auto bailmnet orders for Destruction, and otherwise and it will not let me add inventory after I have already selected a product unless its on the same list (i.e. K status and I checked more than one box). For some reason my regular email is not arriving to you all so I was told about this email format.. but I can receive emails - so feel free to email me back or call. Thank you, Jacqueline Cafiso United Beverages, Inc. 603-223-2323 x265 1086  53%
(441 of 827 users)
Can product be returned for credit? 4707  52%
(656 of 1259 users)
How do I check out and pay with a credit card? 1597  52%
(511 of 971 users)
Can I cancel an order I just placed? 1649  52%
(540 of 1031 users)
I want to take A&J out of the deliveryoption for my account. I would like to replace it with Rateliner permanently going forward. How would i go about doing this? 1074  52%
(435 of 823 users)
How can I see my last order? 1045  52%
(480 of 915 users)
License #1475103 Toasted Brothers LLC Dba The Friendly Toast has been approved for credit. How do I access our account online so I can make payment? I don't see anywhere regarding new user setup. Thank you. Lisa Dubia, Business Manager 1289  52%
(555 of 1067 users)
Can I build a non-auto bailment order without having to use all of the check-off boxes and scrolling through a long list of items? 1004  52%
(482 of 922 users)
What is an Order Template? 1078  52%
(443 of 846 users)
How do I register my license number so I can order online and use other web services? 1080  51%
(456 of 877 users)
how do you go back to an order to correct it if you already put it through?? 948  52%
(388 of 741 users)
Can payment by credit card be made after an order has been placed? 1343  51%
(503 of 973 users)
I would like to know if we are able to make returns. We accidentally ordered three (3) cases of Dewars and two (2) cases of Stoli Vanilla and would like to return these for credit if possible. Please let me know. Thanks. Les Winders 99 Restaurant - N Conway, NH 1390  51%
(520 of 1014 users)
I work for Nashua Margaritas and we received a case of 750ml bottles of Zazzmatazz instead of a case of Baja Rosa, as our order indicated. We are going to use the Razzmatazz, I would just like to make sure we are charged for that and not the Baja Rosa. Our licensee number is 1091603. Thanks, Nick 976  51%
(420 of 814 users)
I just placed an order and didn't realize that the trucking Co defaults to AJ trucking, would like to change the delivery Co. to Rateliner Order Number was 1BLE5, placed 06/16/2014, Confirmation # 276223, For UNOS CHICAGO GRILL #1257503, Address: 593 Amherst St. Nashua, NH 03063 Phone # (603) 886-4132 Thank You, Rick Salstrom AGM 1263  51%
(427 of 830 users)
How do I change the contact person on 1261  51%
(503 of 982 users)
How do I print a month end inventory report 992  51%
(435 of 848 users)
Where do I create Templates? 1195  51%
(469 of 918 users)
How do I change my password and other account information? 1424  50%
(541 of 1063 users)
How do licensees place an order for "Restricted" products? 1222  51%
(477 of 935 users)
I would like access to other reports. Such as a month-end activity. or a total purchases by item # or by broker. total dollars purchased by month, broker. That kind of stuff. 818  51%
(412 of 805 users)
how do I order by the bottle and not by the case? 1111  51%
(390 of 762 users)
How much does advertising cost? 1026  50%
(502 of 987 users)
What can I do if I ordered the wrong product? 1165  50%
(486 of 956 users)
How will my order be affected by holidays? 1001  50%
(450 of 885 users)
We have just placed our first order. I was reviewing this order and noticed that we did not have any UPC information. Is there any way to see UPC's associated with the orders? 1146  50%
(471 of 928 users)
How do I find out the shelf life of a product? 1003  50%
(447 of 881 users)
Are there reports I can run to see my history of purchases or quantity of cases I have purchased for the year? 877  50%
(425 of 837 users)
Sometimes I get kicked back to the home page. Why? 1063  50%
(514 of 1016 users)
Sometimes when I check out, an item is crossed off the order. Why does this happen? 1070  50%
(441 of 871 users)
How do I delete the incorrect logins in the login pulldown window? 875  50%
(442 of 873 users)
How can I change my order to a customer pickup? 1227  50%
(480 of 950 users)
Can I place news articles on for my business? 1172  50%
(498 of 989 users)
Who should I call if there is a problem with the website? 1163  50%
(456 of 905 users)
When I try to edit my Contact/User information, it says that the "password is already taken." Why? 1080  50%
(499 of 991 users)
I just placed an order. Is there anyway I can add something to that order so that it is shipped with the rest if I have already submitted it? 1663  50%
(416 of 827 users)
When should a product be "Restricted" or "Allocated"? 1041  50%
(504 of 1003 users)
Where can I find the top selling wines in New Hampshire? 1033  50%
(458 of 911 users)
how do I use a credit? 962  50%
(396 of 788 users)
Is there a way to have the Order Confirmation emailed to more than one email? 856  50%
(419 of 834 users)