Frequently Asked /Viewed Question & Answers Hits Rating
Are there minimum quantities to place an order from the warehouse? 1624  60%
(471 of 777 users)
What do I do if I forget my username and password? 1030  56%
(399 of 708 users)
Are information reports available? 727  56%
(383 of 683 users)
How do I get an account established so I can order online? 1415  55%
(387 of 702 users)
I am looking at your feature, ".CSV Upload" In what format would I be uploading this? Do you have an excel template that I could use to upload in this fashion? Thanks! 604  56%
(296 of 521 users)
Why is my order On Hold if I paid with a credit card? 1088  54%
(395 of 731 users)
Do I have to order in full case quantities or may I order smaller amounts? 1144  54%
(379 of 700 users)
What is a "restricted" product? And what is an "allocation?" 1006  53%
(398 of 741 users)
What are the warehouse pick up hours? 937  54%
(339 of 624 users)
Can I cancel an order I just placed? 1181  53%
(393 of 736 users)
<>--> Jacqueline, you already have it. Run this report Under "INVENTORY ACTIVITY QUERIES" ==>"Product Activity at the Code Level (CSV file)" You can pick any Friday you want going back to June of 2002; and all of the fields you want are already there. HI... I have tried to send emails regarding the weekly inventory reports by supplier that was sent out by paper - and now you has decided to not continue it. We need a weekly report to send to our suppliers that include ALL inventories (K, C, M, U, R, L and any other status that I am forgetting), NH code, description, Size, Pack, Receipt#, Rec Date, Qty, SLC status and any possible notes. If this can be done in a date range by broker in a CSV file with supplier number on it, then we can sort it by supplier # and email to the appropiate people. We have not yet notified our suppliers of this change because I know they will be calling for the alternative and I want to make sure I have an answer for them. Also I have tried to do the non-auto bailmnet orders for Destruction, and otherwise and it will not let me add inventory after I have already selected a product unless its on the same list (i.e. K status and I checked more than one box). For some reason my regular email is not arriving to you all so I was told about this email format.. but I can receive emails - so feel free to email me back or call. Thank you, Jacqueline Cafiso United Beverages, Inc. 603-223-2323 x265 544  54%
(301 of 555 users)
How can I see my last order? 751  53%
(342 of 642 users)
How do I check out and pay with a credit card? 1027  53%
(360 of 679 users)
Can payment by credit card be made after an order has been placed? 946  53%
(345 of 649 users)
Who should I call if there is a problem with the website? 762  53%
(317 of 593 users)
How can I change my order to a customer pickup? 816  52%
(305 of 577 users)
Where do I create Templates? 804  52%
(317 of 601 users)
I am in the process of opening a new store/restaurant. Who do I talk to? 725  52%
(326 of 619 users)
What is an Order Template? 657  52%
(297 of 563 users)
How do I print a month end inventory report 639  52%
(294 of 559 users)
How do I register my license number so I can order online and use other web services? 740  52%
(312 of 596 users)
I would like to know if we are able to make returns. We accidentally ordered three (3) cases of Dewars and two (2) cases of Stoli Vanilla and would like to return these for credit if possible. Please let me know. Thanks. Les Winders 99 Restaurant - N Conway, NH 863  52%
(335 of 643 users)
How do I change my password and other account information? 922  51%
(364 of 702 users)
how do you go back to an order to correct it if you already put it through?? 555  52%
(248 of 473 users)
How do licensees place an order for "Restricted" products? 889  51%
(330 of 638 users)
Can I print my order before it is submitted? 677  51%
(322 of 623 users)
Is there a way to print a blank template to use as an order form? 860  51%
(317 of 614 users)
Can I build a non-auto bailment order without having to use all of the check-off boxes and scrolling through a long list of items? 676  51%
(302 of 584 users)
how do I order by the bottle and not by the case? 603  52%
(256 of 492 users)
What can I do if I ordered the wrong product? 784  51%
(306 of 593 users)
I would like access to other reports. Such as a month-end activity. or a total purchases by item # or by broker. total dollars purchased by month, broker. That kind of stuff. 534  51%
(277 of 535 users)
I just placed an order and didn't realize that the trucking Co defaults to AJ trucking, would like to change the delivery Co. to Rateliner Order Number was 1BLE5, placed 06/16/2014, Confirmation # 276223, For UNOS CHICAGO GRILL #1257503, Address: 593 Amherst St. Nashua, NH 03063 Phone # (603) 886-4132 Thank You, Rick Salstrom AGM 828  51%
(284 of 550 users)
When should a product be "Restricted" or "Allocated"? 724  51%
(363 of 708 users)
I want to take A&J out of the deliveryoption for my account. I would like to replace it with Rateliner permanently going forward. How would i go about doing this? 656  51%
(263 of 511 users)
How do I change the contact person on 851  51%
(338 of 662 users)
License #1475103 Toasted Brothers LLC Dba The Friendly Toast has been approved for credit. How do I access our account online so I can make payment? I don't see anywhere regarding new user setup. Thank you. Lisa Dubia, Business Manager 768  51%
(314 of 614 users)
When I try to edit my Contact/User information, it says that the "password is already taken." Why? 741  51%
(345 of 676 users)
Where can I find the top selling wines in New Hampshire? 739  51%
(326 of 638 users)
How do I find out the shelf life of a product? 657  51%
(316 of 618 users)
Sometimes I get kicked back to the home page. Why? 731  51%
(322 of 631 users)
Sometimes when I check out, an item is crossed off the order. Why does this happen? 689  51%
(283 of 554 users)
I am a new licensee. How do I register to get an online ordering account? 621  51%
(272 of 533 users)
How do I get a login? 818  50%
(349 of 689 users)
We have just placed our first order. I was reviewing this order and noticed that we did not have any UPC information. Is there any way to see UPC's associated with the orders? 572  50%
(253 of 497 users)
How much does advertising cost? 577  50%
(306 of 604 users)
I work for Nashua Margaritas and we received a case of 750ml bottles of Zazzmatazz instead of a case of Baja Rosa, as our order indicated. We are going to use the Razzmatazz, I would just like to make sure we are charged for that and not the Baja Rosa. Our licensee number is 1091603. Thanks, Nick 613  50%
(247 of 487 users)
Can I place news articles on for my business? 754  50%
(326 of 646 users)
I'm a broker. How can I get a report of the independent stores and restaurants who have bought the product I represent, and how much they bought? 525  50%
(249 of 494 users)
Are there reports I can run to see my history of purchases or quantity of cases I have purchased for the year? 509  50%
(252 of 500 users)
I just placed an order. Is there anyway I can add something to that order so that it is shipped with the rest if I have already submitted it? 685  50%
(283 of 563 users)